Digital welcome book The digital welcome book behind one permanent printed QR code. Your guests scan the code on the wall and see the Wi-Fi, the house rules, arrival and departure and your recommendations — no app, no login, in their own language.
Hosting What to put in a holiday let welcome pack The treats guests notice, the basics they quietly need, and the information that belongs in a guide instead of a basket. Setting up How to set up a digital guest guide The whole arc, from the questions you already answer by text to a printed code on the wall — and what to get right at each step. Hotels A digital guest directory for a small hotel What belongs in the room, what belongs at the desk, and how a directory stops being the thing nobody has updated since the reprint. Writing Structuring check-in and check-out information The two moments a guest reads under pressure, what each one needs, and why the same information fails in both places. Languages Building a guest guide in your guests' languages Which languages to offer, how to write English that survives translation, and the sentences that go wrong when they are translated literally. Printing Printing and placing your QR sign Size, contrast, paper and position — the physical craft that decides whether the code on your wall is ever scanned. Operations How to stop answering the same guest questions A method: audit your own messages, work out which of two failures each question represents, and fix the one you actually have. Setting up Giving guests the Wi-Fi without the paper slip The first thing every guest asks, the easiest thing to get slightly wrong, and the one place a QR code earns its keep in about four seconds. Writing What to include in a guest guide Sixteen subjects guests look for, what belongs inside each one, and the four things hosts keep putting in that nobody reads. Writing Writing house rules guests actually follow Most broken rules were read. The failure is almost never defiance — it is a rule that was unclear, buried, badly timed or quietly mistranslated.
Planned
What will be published here.
- Setting up your first guide
- Printing a code that scans
- Writing for translation
- Services, bookings and check-out
Try it on one accommodation.
Fourteen days of Premium, one accommodation, for new customers.